Only items purchased through this website can be exchanged / returned for online credit. Items purchased at a retail store should be returned to that store and are subject to that stores return policy.
Please contact us before any return / exchange for the correct shipping address.
Exchange Policy:
Please include a note with the new size you would like. Buyer will pay return shipping and new shipping cost ( include $5 ).
Return Policy:
Within 30 days of purchase, online credit will be given in exchange for returns on unworn and unwashed items (excluding original shipping cost). Any item purchased at a sale event, festival or fair can not be returned.
On any Return / Exchange, make sure to get tracking on your package.
If you are unsure about sizing I would recommend visiting one of the Surf shops that carry the Carleton brand.
Bunger Babylon
50 E Main St A, Babylon, NY 11702
Bunger Sayville
247 W Main St A, Sayville, NY 11782
Blue Space Greenport
405 Main St, Greenport, NY 11944
Flying Point Sag Harbor
34 Main St, Sag Harbor, NY 11963
Flying Point Southampton
79 Main St, Southampton, NY 11968
Island Surf
49 Sunset Ave, Westhampton Beach, NY 11978
Long Beach Surf
70 W Park Ave, Long Beach, NY 11561
Sunrise to Sunset Surf - Sport
36 Hill St, Southampton, NY 11968
Tola
136 S Country Rd, Bellport, NY 11713
Ahloe Cal Cruz Surf Shop
2779 Merrick Rd, Bellmore, NY 11710